Terms and Conditions 939 — Platform Usage Rules You Need to Know

1 Acceptance of Terms

Welcome to 939, an online casino and wagering platform operating under the domain 939.bar. These Terms and Conditions ("Terms") govern the entire relationship between you as a user and 939 as the platform operator.

By accessing, browsing, registering, or using any part of the 939 platform, you expressly and implicitly acknowledge that you have read, understood, and agreed to be bound by these Terms. If you do not agree with any part of these Terms, you are required to discontinue use of the 939 platform.

These Terms take effect from the date you register your account or from the date these Terms are updated, whichever comes first. 939 reserves the right to amend these Terms at any time and will provide appropriate notice to registered users via the platform.

2 User Eligibility

To register and use the 939 platform, you must meet the following eligibility requirements:

• Be at least 18 years old at the time of registration. 939 takes age compliance seriously and reserves the right to request proof of age at any time.
• Not a citizen or permanent resident of any country or territory where access to online betting services is prohibited by law.
• Not currently on any self-exclusion list or responsible gaming protection program enforced by any relevant regulatory body.
• Having full legal capacity to enter into a binding agreement.
• Act on your own behalf and not as an agent or representative of any third party.

939 reserves the right to verify user eligibility at any time. If a user is found not to meet the eligibility requirements, 939 reserves the right to suspend or terminate the account and withhold any balance associated with activities that breach these Terms.

3 Account Registration

Each user is only permitted to hold one account only on the 939 platform. Holding more than one account by the same individual — whether using a different name, email address, phone number, or payment information — is a serious violation of these Terms.

By registering, you agree to:

• Providing truthful, accurate, current and complete information as required in the registration form.
• Updating your information whenever changes occur to ensure your account records remain accurate.
• Keeping your password and account login details strictly confidential.
• Notifying 939 immediately if you suspect any unauthorised access to your account.
• Be fully responsible for all activities that occur under your account.

Identity verification (KYC) will be required before your first withdrawal is processed. Documents that may be requested include a copy of your identification card, proof of address and proof of payment method. This process is in place to protect you and ensure account security.

4 Deposits & Withdrawals

The 939 platform supports a variety of popular local payment methods in Malaysia, including Maybank2u, CIMB Clicks, Touch 'n Go eWallet, DuitNow QR and other local interbank transfers. All financial transactions are subject to the following conditions:

• Deposit: The minimum deposit amount is as stated on the deposit page within the platform. Deposits are typically credited to your account within seconds up to a maximum of 15 minutes, depending on the payment method selected.
• Withdrawal: Withdrawals can only be made to the same payment method used for the deposit. Minimum and maximum withdrawal limits are stated on the platform and are subject to change.
• Processing Time: Withdrawals are typically processed within 1 to 3 business days after KYC verification is completed. Processing may take longer during public holidays or periods of high demand.
• Currency: All transactions are processed in Malaysian Ringgit (MYR). Transactions in foreign currencies are subject to prevailing exchange rates and applicable conversion charges.
• Fees: 939 does not charge processing fees for deposits. However, your financial institution may impose their own charges, which are beyond 939's control.

Any deposits made from unauthorised or suspicious sources will be investigated and the associated balance may be placed on hold until the investigation is concluded. 939 cooperates fully with financial authorities in such cases.

5 Bonuses & Promotions

939 offers a variety of bonuses and promotions to new and existing members. All bonuses are subject to specific terms stated alongside each offer. General terms applicable to all bonuses are as follows:

• Each bonus carries a rollover requirement that must be fulfilled before a withdrawal is permitted. Rollover requirements are typically between 10x and 30x the bonus value, depending on the type of promotion.
• Bonuses may only be claimed once per user, household, IP address, or device, unless otherwise stated.
• 939 reserves the right to withdraw any bonus awarded if there is any indication of bonus abuse or fraud.
• Winnings from free spins may be subject to the maximum withdrawal limit stated in the terms of the relevant offer.
• All promotional offers have an expiry date. Bonuses not utilised within the specified period will be automatically forfeited.
• High-limit wagering or using specific strategies to meet rollover requirements without genuine play intent may result in bonus cancellation.

6 Game Rules

All games offered on the 939 platform — including slots, Live Casino, sports betting and table games — have specific rules available within each game's interface. Users are required to understand the rules of each game before playing.

General principles applicable to all games on 939:

• All games use Random Number Generator (RNG) technology that has been independently verified to ensure the fairness of every game outcome.
• Results generated by the system are considered final. Any technical errors occurring during gameplay will be investigated, and 939 reserves the right to void the relevant round.
• In the event of a connection disruption during a Live Casino game, the 939 system will document the last known game state and resolve any disputes based on that record.
• Minimum and maximum betting limits for each game are displayed within the game interface and are subject to change at 939's sole discretion.
• The use of any automated software (bots), cheating tools or unfair methods to exploit games is strictly prohibited and may result in account freezing and legal action.

7 User Conduct

Users of the 939 platform are required to conduct themselves with courtesy and responsibility at all times. The following activities are strictly prohibited on the 939 platform:

• Using abusive, threatening, insulting or offensive language towards other users or 939 support staff on any communication channel.
• Sharing or selling your account to a third party, or allowing another person to use your account.
• Engaging in any form of financial fraud, including using another person's credit card or payment method without authorisation.
• Attempting to hack, breach, or interfere with the security systems of the 939 platform.
• Spreading false information about 939 or its services to the public.
• Exploiting any technical bugs or system errors. If you encounter any bugs, you are required to report them to the support team immediately.

939 monitors user activity continuously. Any suspicious behaviour will be investigated and appropriate action will be taken, including account suspension without prior notice.

8 Security & Privacy

939 takes user data security very seriously. Our platform is protected by 256-bit SSL encryption to ensure all data transmitted between your device and our servers remains secure and cannot be intercepted by third parties.

The collection and use of your personal data by 939 is subject to Privacy Policy separately. Below is a summary of the key security principles we follow:

• Your personal data will not be sold, rented, or shared with third parties for marketing purposes without your explicit consent.
• Your financial information is stored using integrated encryption and is only accessible by authorised personnel.
• Two-factor authentication is available and encouraged for all users to add an extra layer of security to your account.
• Account activity logs are retained for a defined period for security and regulatory compliance purposes.

For full details on how 939 collects, stores, and uses your data, please refer to Privacy Policy ours.

9 Account Suspension & Closure

939 reserves the right to suspend or terminate a user's account at any time, with or without prior notice, if any part of these Terms has been violated. Situations that may result in account action include:

• Providing false or misleading registration information.
• Ownership of more than one account.
• Fraud or attempted fraud in any form.
• Violation of bonus or promotion terms.
• Inappropriate or threatening behavior toward staff or other users.
• Activity suspected to be related to money laundering or the financing of illegal activities.

Users may also close their own account at any time by contacting the 939 customer support team. Prior to account closure, all active rollover requirements must be fulfilled and any pending withdrawals will be processed in accordance with standard procedures.

If your account is terminated due to a breach of the Terms, 939 reserves the right to withhold any balance associated with the violating activity while an investigation is conducted.

10 Limitation of Liability

To the extent permitted by applicable law, 939 shall not be liable for:

• Any indirect, consequential, special or punitive losses arising from the use of or inability to use the platform.
• Service disruptions caused by factors beyond 939's control, including third-party infrastructure failures, natural disasters, or network outages.
• Any losses resulting from the use of your account by a third party due to your negligence in safeguarding your login details.
• The accuracy or completeness of information provided on the platform for informational purposes only.

939's maximum liability to any user under any circumstances is limited to the net deposit amount made by that user in the 12 months preceding the liability claim.

939 does not guarantee that the platform will be entirely free from disruptions or errors. However, we strive to maintain platform uptime exceeding 99.9% each month.

11 Responsible Gaming

939 is fully committed to promoting responsible gaming practices. We believe that betting should remain a fun source of entertainment, not a source of financial or emotional stress. The following self-control tools are available on 939:

• Deposit Limit: Set daily, weekly, or monthly deposit limits to control your spending.
• Cool-Off Period: Take a temporary break from the platform for 24 hours, 7 days, or 30 days as needed.
• Self-Exclusion: Sign up for a self-exclusion program if you feel you need to stop playing for an extended period.
• Loss Limit: Set a maximum loss limit per session or for a specified period.
• Reality Check: Enable periodic reminders to alert you about the amount of time you have spent on the platform.

If you or someone you know is experiencing issues related to gambling addiction, please seek help immediately. For more information on available support resources, visit the Responsible Gaming ours.

12 Terms Amendment

939 reserves the right to amend, update, or replace any part of these Terms and Conditions at any time at our sole discretion. Any amendments take effect immediately upon being posted on this platform.

Users will be notified of material amendments via in-platform notifications or their registered email. Continued use of the platform after such amendments are published will be deemed as your acceptance of the revised terms.

You are responsible for reviewing these Terms periodically to ensure you remain informed of the latest conditions governing your use of the 939 platform. The date these Terms were last updated is stated at the top of this document.

In the event of any discrepancy or ambiguity between a translated version and the original Bahasa Malaysia version of this document, the Bahasa Malaysia version shall be considered definitive.